The Alternative Bank’s USSD customers have access to financial services by simply dialing *5050#. With a single code on any mobile device, you can access essential services like airtime recharge, data purchase, instant transfers, account balance enquiry and more without internet or data. Getting started is quick and hassle-free. Dial *5050# now and unlock a world of convenience at your fingertips!

• Airtime Purchase
• Transfers
• Account Balance Enquiry
• Account Number Enquiry
• Block Series (USSD and Account)
• Data Purchase
• Card Management: Card Activation and Block Card
• Pin Reset

• • Self-service registration.
  • Does not require mobile data or internet.
  • It works with any kind of mobile device that has a valid and active sim card
  • Easy, simple, fast and convenient
  • The service is available on MTN, Airtel and Glo, MTN).
  • Available 24 hours a day and 7 days a week
  • Customer is required to create transaction PIN for secure transactions.

You can easily recharge your phone at any time and from anywhere using the Alternative Bank’s *5050# USSD code buy selecting Airtime top up from the menu. It is easy, fast and convenient.

Benefits:

• It’s easy, swift and simple to use
• Airtime can be purchased at any time and from anywhere.
• Transaction takes less than 20 seconds to receive value.
• Purchase airtime from your individual account with the Alternative Bank
• Daily airtime top-up limit is N20,000

You can easily transfer funds anytime and anywhere using the Alternative Bank’s 5050# USSD code. Simply select "Transfer" from the menu for a seamless process.

Benefits:

• It’s convenient and saves you the stress of going to the bank and filling forms.
• The transaction processes within 20 seconds.
• With *5050#, you can transfer funds to any bank in Nigeria, and other Financial Institutions.
• Available 24 hours a day and 7 days a week
• The default daily transfer limit is ₦100,000. However, to transfer more than ₦20,000 in a single transaction, the customer will be required to enter the last 6 digits of their debit card number.

You don’t need to memorize your account number anymore! Simply dial *5050# and select "Account Balance" from the menu to quickly retrieve your account number anytime, anywhere.

Easily stay on top of your finances with *5050#. Simply select "Account Balance" from the menu to instantly view your account balance and stay updated on your funds anytime, anywhere.

You can manage your debit card effortlessly using *5050#. Simply select "Card Management" from the list of menu options to block your card immediately if it’s lost or stolen, or to activate a new card securely and conveniently.

Benefits:

• Easily control how your debit card works from your convenience.
• This service is available 24/7 to USSD registered customers.

• All debit card tied to customers profile will be displayed.
• Works with phone numbers registered with customer’s USSD service.

For customers with an account with the Alternative Bank, registration is simple and can be completed in using your debit card. Simply dial *5050#, select the registration option, and follow the prompts to enter your card information. Registration using BVN is coming soon.

This service is currently being reviewed to make the process more seamless for you. Please visit our website to open an account.

An auto reversal to credit your account will be effected within 24 hours. If this does not take place, kindly contact our Contact Centre on 0201-7000555 or send an email to [email protected]

The Block Series feature allows individual account holders to restrict access to their USSD, account, or card, placing a debit restriction on their bank account whenever they feel any of these channels have been compromised. You can easily select this option directly from the menu to stay in control and protect your account!

Call our contact Centre on 0201-7000555 to disable USSD service on your account.

*5050# uses encryption and secure protocols to protect your financial information and ensure your transactions are safe. During registration, you are required to set and confirm a personal 4-digit PIN, which ensures your transactions remain private and protected. Additionally, if you plan to transfer amounts exceeding N20,000 per transaction, you will be prompted to enter the last 6-digits of your debit card number for added security. Always keep your PINs confidential and do not share them with anyone.

Has your PIN been compromised? Or have you forgotten your transaction PIN? Yes? Alright, you can easily reset your USSD transaction PIN with *5050#. To change your PIN, dial *5050#, select Pin Reset from the option on the menu and follow the prompts.

Transfer – to other banks

• N0 – N5,000: N10.75 (VAT inclusive)
• N5,001 – N50,000: N26.88 (VAT inclusive)
• N50,001 and above: N53.75 (VAT inclusive)

• No Internet Required: Works on any mobile phone, no matter your data connection status.
• Fast & Convenient: Complete transactions in seconds with just a few simple steps.
• Secure: Your transactions are protected with multiple layers of encryption to ensure your peace of mind.
• Accessible: Available 24/7, even if you’re on the go or in areas with low network connectivity.